Privacy Policy

1. Information We Collect

We may collect the following types of information:

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Personal Information

When you register for our services, fill out contact forms, or make purchases, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Wedding details (e.g., date, venue, guest count)

• Payment information (processed securely through third-party providers)

Non-Personal Information

• IP address

• Browser type and device information

• Usage data (pages viewed, time spent, referral sources)

• Cookies and tracking technologies (see Section 6)
   

2. How We Use Your Information

We use your information to:

• Deliver wedding planning services and subscriptions

• Respond to your inquiries and provide customer support

• Send service-related updates and marketing communications (with your consent)

• Improve website functionality and user experience

• Maintain security and detect/prevent fraud
   

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

• Trusted service providers (e.g., payment processors, email marketing platforms)

• Legal authorities when required by law or to protect our rights

• Event vendors only with your explicit consent and as necessary for service fulfillment

All third parties are contractually bound to protect your data and only use it for specified purposes.
 

4. Your Rights and Choices

You have the right to:

• Access and update your personal information

• Withdraw consent for marketing at any time

• Request deletion of your data (subject to legal retention obligations)

• Disable cookies via browser settings

To exercise any of your rights, please contact us at [insert contact email].

5. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, including legal, accounting, and reporting requirements.
 

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can opt out via your browser or using cookie preferences on our site.
 

7. Data Security

We take reasonable technical and organizational precautions to secure your personal data from unauthorized access, loss, or misuse. This includes secure SSL encryption, access controls, and regular audits.
 

8. International Transfers

If you are located outside the UK, your information may be transferred to and processed in the UK or other jurisdictions with data protection laws that may differ from those in your country.

 

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children. If you believe we have inadvertently done so, please contact us for deletion.

 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our site signifies acceptance of the updated terms.

 

11. Contact Us

If you have any questions about this policy or your personal data, please contact:

Elite Business Concierge
Westcroft Square, London, W6 0TD
Email: hello@businessconcierge.co.uk
Phone: 07929 221141