Accessibility Statement

We at Elite Business Concierge are working to make our site, www.elitebusinessconcierge.co.uk, accessible to people with disabilities.

Our legal obligation

This website is designed to comply with the Equality Act 2010, which requires service providers to make reasonable adjustments so that disabled people are not placed at a substantial disadvantage when accessing services online or offline.

Accessibility standards

We endeavour to follow best practices as defined by the Web Content Accessibility Guidelines (WCAG) 2.1, aiming for Level AA compliance. This includes:

Logical, consistent navigation
Use of semantic HTML and accessible ARIA labels
Text alternatives for all meaningful images
Keyboard operability for all major functions
Proper colour contrast for readability
Scalable text and responsive layouts for all devices
Form inputs with accessible labels and instructions
Reduced motion for visitors who have turned it on in their device settings

Continuous improvement

We are actively working to ensure that our digital content is accessible. As part of our ongoing commitment, we regularly audit and test the website for compliance and usability, and implement accessibility features during site updates.

Limitations and third-party content

While we aim to ensure full accessibility of our own content, some third-party features, such as our external booking calendar, may not yet meet the same standard. If you have any difficulty booking, please contact us directly and we will arrange a time with you.

Need help? Contact us

If you encounter any barriers or need support in accessing our website or services, we are here to help. We consider all requests for reasonable adjustments and will respond promptly.

Elite Business Concierge
Email: hello@elitebusinessconcierge.co.uk
Phone: 07929 221141

We aim to respond to accessibility-related requests within 48 hours.

Alternative formats and communication

On request, we can provide information or correspondence in alternative formats such as large print, plain text, or by telephone.

Policy review